The technical hotline

The technical Hotline

We are ready to take your call – what can we do for you? We can answer your questions regarding machine support, technical details, spare parts deliveries and specific machine configurations. Malfunctions can often be solved on the phone.


Customer-friendly: Direct contact instead of phone queues.

Expertise should reach the customer. That is why our competent KUPER fitters also offer direct support on the telephone for all our products. So that you can quickly remedy any malfunctions and continue to work productively.

Our service team supports you

  • with possible operating errors
  • with the receipt and preparation of repair orders
  • with troubleshooting, diagnosis and malfunction remedy

We can answer all your questions on machines and technical details, and give you information about the KUPER products for woodworking, veneer and packaging technology, and planing and moulding machines. Even if you don't know the exact name of the spare part, we can assist you.

Your advantages

  • Fast assistance through direct contact
  • Reduction of downtime
  • Optimised utilisation of production capacity
  • Improvement of your team's know-how