Person responsible for data processing
Heinrich KUPER GmbH
Herr Gerd Meurer
Tel. +49 (0) 52 44 / 9 84 - 0
Fax +49 (0) 52 44 / 9 84 - 2 01
Data Privacy Officer
Great Oak Datenschutz GmbH & Co. KG
Tel.: 02985 99 99 69 0
Fax: 02985 99 99 69 3
Purpose of processing
Purpose A: Logging of website visits based on the IP address for evaluating the number of visitors and the pages visited
Purpose B: Log system events with the IP address for troubleshooting
Purpose C: Name, first name, address, e-mail address, message - and on demand company, country, telephone, fax - in the contact form for the purpose of contacting visitors on request
Purpose D: Type of application, machine manufacturer, machine type, machine number, other information, company, title, last name, first name, address, telephone, e-mail - and on demand mobile phone, fax - in the service request form for the purpose of contacting visitors on request
Purpose E: Request / requirement, machine manufacturer, machine type, machine number, further information, company, title, last name, first name, address, telephone, e-mail - and on demand year of construction, quantity, article description, article number, inquiry / order number, contact person / recipient of delivery, mobile phone, fax - in the spare parts and accessories inquiry form for the purpose of contacting visitors on request
Purpose F: Tags created by Google Tag Manager provide the collecting of data that is passed to the target system to analyze user behavior when visiting the website
Legal basis of processing
A, B and F are processed on the basis of legitimate interests in accordance with Article 6 (1) (f) EU GDPR.
The processing of purposes C, D and E takes place on the basis of the voluntary consent of the person concerned in accordance with Art. 6 (1) (a) EU GDPR.
Authorized interests of the processor
Purpose A: The website is intended to attract new customers and to provide information to interested parties. In order to be able to measure the effectiveness of this site and to be able to optimize the site on the basis of this data, the data of purpose A are collected.
Purpose B: To ensure the technical availability of the page permanently, the system events are stored and evaluated. In order to be able to recognize and prevent intentionally caused events, all events are stored together with IP addresses.
Purpose F: The Google Tag Manager is a central place where all tags can be collected. In the case of changes to the tracking, the installation of conversion pixels or the short-term involvement of advertisements, the ability to act is given at all times. This allows you to use our website and related services continuously and satisfactorily.
Recipient of the data
Data will only be transmitted to Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland for the purposes described and only to the extent mentioned.
Access to the data by our processor for hosting - Host Europe GmbH, Cologne - as well as our agency for the operation and development of this website - cytrus GmbH, Osnabrück - is still possible.
Duration of storage
Purpose A: 6 months
Purpose B: 6 months
Purpose C: 6 months
Purpose D: 6 months
Purpose E: 6 months
Purpose F: unlimited
Rights of users
As the data subject you are entitled to the following protection rights free of charge:
a) You can revoke the voluntary consent at any time (right of revocation)
b) You can request an overview of all data stored by us at any time (right of access)
c) For data which are not subject to any statutory or contractual retention obligation, you can request deletion at any time free of charge (right to extinguishment)
d) You can limit your consent to data processing to specific areas at any time (restriction right)
e) Data processing that serves the public interest or legitimate interests of the processor, you can contradict at any time, if there are reasons out of your particular situation, out (right of objection)
f) For data stored incorrectly you have the right to correct this data at any time (right of rectification)
g) You have the right to receive personal data concerning you in a structured, common and machine-readable format or to have it transmitted to another location. (Right to data portability)
Right of objection
Each data subject has a right of objection to data processing in the event of reasons arising out of his particular situation, which serves to serve the public interest or legitimate interests of the processor.
Right of appeal
Each data subject has the right of appeal to the data protection supervisory authority of his country or to the supervisory authority responsible for the operator of this site. The following supervisory authority is responsible for the operator of this site:
Country Commissioner for Data Protection and Freedom of Information
PO Box 20 04 44
Tel .: 0211 / 38424-0
Fax: 0211 / 38424-10
For more information about Google's use of the Google data, hiring and opt-out options, please visit Google's websites: https: //www.google.com/intl/en/policies/privacy/partners ("Google's use of your data when you use websites or our partners' apps "), www.google.com/policies/technologies/ads (" Use of data for promotional purposes "), www.google.com/settings/ads (" Managing information that Google uses to show you advertising "). and www.google.com/ads/preferences ("Determine Which Ads Google Shows You").
Google Re / marketing services
If you wish to opt-out of interest-based advertising through Google Marketing Services, you can take advantage of Google's recruitment and opt-out options: http: //www.google.com/ads/preferences.
We use the Hubspot service of HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA, on our websites for the purposes described below. fuseHubspot is a web-based customer relationship management software solution (CRM system) that we use to cover various aspects of our online marketing. We use Hubspot for email marketing, in particular newsletter distribution, contact management (e.g. user segmentation & customer relationship management/CRM), chat, operation of contact forms, social media publishing and reporting. Hubspot processes your personal data when you interact with our website, e.g. when you use our registration forms there. Information collected when you use our website includes information about your computer and your visits to our website, such as your IP address, geographic location, browser type, length of visit, Internet service provider (ISP), pages visited and files viewed on our site (e.g., HTML pages and graphics), operating system, clickstream data, access times, and addresses of websites from which you linked to our site. This data is used to compile general statistics on the use of the website. We may link this automatically collected data to other personally identifiable information such as name, email address, address, and phone number.
The legal basis for this processing is your consent pursuant to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR. Consent given can be withdrawn at any time. Please note that the withdrawal is only effective for the future. Processing that took place before the withdrawal is not affected. The withdrawal can be made to the contact details above. In the context of processing via HubSpot, data may be transferred to the USA. We have concluded an data processing agreement with Hubspot. In addition, by concluding standard contractual clauses with us, HubSpot Inc has undertaken to ensure the European data protection principles and the European level of data protection also in the context of data processing taking place in the USA. However, we would like to point out that the European Court of Justice (CJEU) stated in its Schrems II ruling that the protection of personal data in the USA does not meet the requirements in the EU. In particular, there is a lack of enforceable rights that safeguard the protection of your data against access by government authorities. Therefore, there is a risk that these government agencies may access the personal data without Hubspot, you or us being able to effectively prevent this.
We use the live chat and chatbot function offered by Hubspot. A chat is basically a directly conducted online conversation between humans. A chatbot, on the other hand, is software that automatically answers users' questions or informs them of messages, if applicable, during a chat without human interaction. When you use our chat functions, we process your personal data provided in the chat for the purposes of the chat as well as for the purpose of further customer support and information about interesting products, offers, services and/or related actions by us. The legal basis for this processing is your consent pursuant to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR.
Hubspot Newsletter Service
We use the newsletter function offered by Hubspot. In the following, we inform you about our newsletter as well as the registration, mailing and evaluation procedure and inform you about your rights of objection. If you subscribe to our newsletter, you agree to receive the newsletter and you agree to the described procedure. Newsletter content: We send newsletters, e-mails and other electronic notifications, e.g. whitepapers, with promotional information (hereinafter "newsletter") only on the basis of the recipient's consent or on the basis of legal permission. If we specifically describe individual newsletters as part of the registration process, this description is decisive for the consent of a newsletter subscriber. If no separate description is provided, our newsletters will contain information about our products, offers and promotions as well as information about our company. Double-Opt-In: The registration for our newsletter takes place in the so-called doubleopt-in procedure. This means that after you have registered for the newsletter, we will send you an e-mail in which we ask you to confirm your registration. This confirmation serves to ensure that only persons who have access to the specified email address register for our newsletter. We log the registrations to the newsletter in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Changes to your data stored with the newsletter service provider are also logged. According to its own information, Hubspot uses the data to optimize or improve its own services. However, the newsletter service provider does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties. To register for the newsletter, it is sufficient to enter your e-mail address. Optionally,
we ask you to provide a first and last name, company, telephone number, for the purpose of personal address in the newsletter. The newsletters contain a so-called web beacon, i.e. a pixel-sized file that is retrieved from Hubspot's server when the newsletter is opened. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are collected. This information is used for the technical improvement of the services based on the technical data or the target groups and your reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. The sending of the newsletter and the measurement of success are based on the consent of the recipients according to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR, Art. 7 GDPR in conjunction with § 7 para. 2 No. 3 UWG or on the basis of the legal permission according to § 7 para. 3 UWG. The logging of the registration process is based on our legitimate interests pursuant to Art. 6 para 1 sentence 1 lit. f GDPR and serves as proof of consent to receive the newsletter. You can unsubscribe from receiving our newsletter at any time, i.e. withdraw your consent. You will find a link to cancel the newsletter at the end of each newsletter. If users have only subscribed to the newsletter and have cancelled this subscription, their personal data will be deleted.
We endeavor to store your personal data by taking all technical and organizational possibilities so that they are not accessible to third parties. When communicating by e-mail, complete data security cannot be guaranteed, we recommend that you send confidential information by post. The employees and the service companies commissioned by us are obliged to maintain confidentiality and to comply with the provisions of the Federal Data Protection Act and other professional data protection regulations.