Heinrich KUPER GmbH

Data Privacy
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Person responsible for data processing
Heinrich KUPER GmbH
Herr Gerd Meurer
Heinrich-Kuper-Straße 10-15
33397 Rietberg
Tel. +49 (0) 52 44 / 9 84 - 0
Fax +49 (0) 52 44 / 9 84 - 2 01
E-Mail: info@KUPER.de
Internet: www.KUPER.de

Data Privacy Officer
Great Oak Datenschutz GmbH & Co. KG
Florian Schirm
Ruhrstraße 16
59955 Winterberg
Tel.: 02985 99 99 69 0
Fax: 02985 99 99 69 3
E-Mail: info@great-oak.de
https://great-oak-datenschutz.de/

Purpose of processing

Purpose A: Logging of website visits based on the IP address for evaluating the number of visitors and the pages visited

Purpose B: Log system events with the IP address for troubleshooting

Purpose C: Name, first name, address, e-mail address, message - and on demand company, country, telephone, fax - in the contact form for the purpose of contacting visitors on request

Purpose D: Type of application, machine manufacturer, machine type, machine number, other information, company, title, last name, first name, address, telephone, e-mail - and on demand mobile phone, fax - in the service request form for the purpose of contacting visitors on request

Purpose E: Request / requirement, machine manufacturer, machine type, machine number, further information, company, title, last name, first name, address, telephone, e-mail - and on demand year of construction, quantity, article description, article number, inquiry / order number, contact person / recipient of delivery, mobile phone, fax - in the spare parts and accessories  inquiry form for the purpose of contacting visitors on request

Purpose F: Tags created by Google Tag Manager provide the collecting of data that is passed to the target system to analyze user behavior when visiting the website

 

Legal basis of processing

A, B and F are processed on the basis of legitimate interests in accordance with Article 6 (1) (f) EU GDPR.

The processing of purposes C, D and E takes place on the basis of the voluntary consent of the person concerned in accordance with Art. 6 (1) (a) EU GDPR.

 

Authorized interests of the processor

Purpose A: The website is intended to attract new customers and to provide information to interested parties. In order to be able to measure the effectiveness of this site and to be able to optimize the site on the basis of this data, the data of purpose A are collected.

Purpose B: To ensure the technical availability of the page permanently, the system events are stored and evaluated. In order to be able to recognize and prevent intentionally caused events, all events are stored together with IP addresses.

Purpose F: The Google Tag Manager is a central place where all tags can be collected. In the case of changes to the tracking, the installation of conversion pixels or the short-term involvement of advertisements, the ability to act is given at all times. This allows you to use our website and related services continuously and satisfactorily.

 

Recipient of the data

Data will only be transmitted to Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland for the purposes described and only to the extent mentioned.

Access to the data by our processor for hosting - Host Europe GmbH, Cologne - as well as our agency for the operation and development of this website - cytrus GmbH, Osnabrück - is still possible.

 

Duration of storage

Purpose A: 6 months

Purpose B: 6 months

Purpose C: 6 months

Purpose D: 6 months

Purpose E: 6 months

Purpose F: unlimited

 

Rights of users

As the data subject you are entitled to the following protection rights free of charge:

a) You can revoke the voluntary consent at any time (right of revocation)

b) You can request an overview of all data stored by us at any time (right of access)

c) For data which are not subject to any statutory or contractual retention obligation, you can request deletion at any time free of charge (right to extinguishment)

d) You can limit your consent to data processing to specific areas at any time (restriction right)

e) Data processing that serves the public interest or legitimate interests of the processor, you can contradict at any time, if there are reasons out of your particular situation, out (right of objection)

f) For data stored incorrectly you have the right to correct this data at any time (right of rectification)

g) You have the right to receive personal data concerning you in a structured, common and machine-readable format or to have it transmitted to another location. (Right to data portability)

 

Right of objection

Each data subject has a right of objection to data processing in the event of reasons arising out of his particular situation, which serves to serve the public interest or legitimate interests of the processor.

 

Right of appeal

Each data subject has the right of appeal to the data protection supervisory authority of his country or to the supervisory authority responsible for the operator of this site. The following supervisory authority is responsible for the operator of this site:

Country Commissioner for Data Protection and Freedom of Information

North Rhine-Westphalia

PO Box 20 04 44

40102 Düsseldorf

Tel .: 0211 / 38424-0

Fax: 0211 / 38424-10

E-Mail: poststelle@ldi.nrw.de

 

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offering by users, to compile reports on the activities within this online offering and to provide us with other services related to the use of this online offer and internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data. We only use Google Analytics with activated IP anonymization. This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address submitted by the user's browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer as well as the processing of such data by Google by downloading and installing the browser plug-in available under the following link: http: // tools.google.com/dlpage/gaoptout?hl=de.
For more information about Google's use of the Google data, hiring and opt-out options, please visit Google's websites: https: //www.google.com/intl/en/policies/privacy/partners ("Google's use of your data when you use websites or our partners' apps "), www.google.com/policies/technologies/ads (" Use of data for promotional purposes "), www.google.com/settings/ads (" Managing information that Google uses to show you advertising "). and www.google.com/ads/preferences ("Determine Which Ads Google Shows You").

 

Google Re / marketing services

We use the Google Inc. Marketing and Remarketing Services ("Google Marketing Services"), Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, ("Google"). Google Marketing Services allows us to better target advertisements for and on our website so that we only present ads to users that potentially match their interests. If a user e.g. Showing ads for products he's been interested in on other websites is called remarketing. For these purposes, when Google and our other websites that are running Google Marketing Services are activated, Google immediately codes Google and so-called (re) marketing tags (invisible graphics or code, etc.) are added to the website as "Web Beacons") incorporated into the website. With their help, the user is provided with an individual cookie, i.e. a small file is saved (instead of cookies, comparable technologies can also be used). The cookies can be set by different domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. In this file is noted which web pages the user visited, which contents he is interested in and what offers he has clicked on, as well as technical information about the browser and operating system, referring web pages, visit time and other information on the use of the online offer. The IP address of the users is also recorded, whereby in the context of Google Analytics we announce that the IP address is shortened within member states of the European Union or other parties to the Agreement on the European Economic Area and only in exceptional cases to one Google server in the US is transmitted and shortened there. The IP address will not be merged with data of the user within other offers from Google. The above information may also be linked by Google with such information from other sources. If the user then visits other websites, they can be displayed according to his interests, the ads tailored to him. The users data are processed pseudonym in the context of the Google marketing services, i.e. Google don’t store and processes e.g. the users name or e-mail-address, but processes the relevant data cookie-related within pseudonymous user profiles. That from the perspective of Google, the ads are not managed and displayed to a specifically identified person, but to the cookie owner, regardless of who this cookie owner is. This does not apply if a user has explicitly allowed Google to process the data without this pseudonymization. The information collected about users through Google Marketing Services is transmitted to Google and stored on Google's servers in the United States. In addition, Google Tag Manager will use Google Analytics to integrate and manage our analytics and marketing services. For more information about Google's data usage for marketing, see the overview page: https: //www.google.com/policies/technologies/ads, Google's Privacy Policy at www.google.com/policies/privacy
If you wish to opt-out of interest-based advertising through Google Marketing Services, you can take advantage of Google's recruitment and opt-out options: http: //www.google.com/ads/preferences.

 

Hubspot
We use the Hubspot service of HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA, on our websites for the purposes described below. fuseHubspot is a web-based customer relationship management software solution (CRM system) that we use to cover various aspects of our online marketing. We use Hubspot for email marketing, in particular newsletter distribution, contact management (e.g. user segmentation & customer relationship management/CRM), chat, operation of contact forms, social media publishing and reporting. Hubspot processes your personal data when you interact with our website, e.g. when you use our registration forms there. Information collected when you use our website includes information about your computer and your visits to our website, such as your IP address, geographic location, browser type, length of visit, Internet service provider (ISP), pages visited and files viewed on our site (e.g., HTML pages and graphics), operating system, clickstream data, access times, and addresses of websites from which you linked to our site. This data is used to compile general statistics on the use of the website. We may link this automatically collected data to other personally identifiable information such as name, email address, address, and phone number.

You can view Hubspot's privacy policy here: legal.hubspot.com/privacy-policy.

The legal basis for this processing is your consent pursuant to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR. Consent given can be withdrawn at any time. Please note that the withdrawal is only effective for the future. Processing that took place before the withdrawal is not affected. The withdrawal can be made to the contact details above. In the context of processing via HubSpot, data may be transferred to the USA. We have concluded an data processing agreement with Hubspot. In addition, by concluding standard contractual clauses with us, HubSpot Inc has undertaken to ensure the European data protection principles and the European level of data protection also in the context of data processing taking place in the USA. However, we would like to point out that the European Court of Justice (CJEU) stated in its Schrems II ruling that the protection of personal data in the USA does not meet the requirements in the EU. In particular, there is a lack of enforceable rights that safeguard the protection of your data against access by government authorities. Therefore, there is a risk that these government agencies may access the personal data without Hubspot, you or us being able to effectively prevent this.

 

Hubspot Analytics

HubSpot uses cookies or similar technologies (such as web beacons and JavaScript) to analyze trends for us, track users' movements around the site and gather aggregate demographic information about users. The legal basis for this processing is your consent pursuant to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR. You can find more details about our use and management of cookies in the "Cookies" chapter of this privacy information. You can manage your cookie settings by clicking on the "Change cookie consent" link in the footer of the website.

 

Hubspot Chat

We use the live chat and chatbot function offered by Hubspot. A chat is basically a directly conducted online conversation between humans. A chatbot, on the other hand, is software that automatically answers users' questions or informs them of messages, if applicable, during a chat without human interaction. When you use our chat functions, we process your personal data provided in the chat for the purposes of the chat as well as for the purpose of further customer support and information about interesting products, offers, services and/or related actions by us. The legal basis for this processing is your consent pursuant to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR.

 

Hubspot Newsletter Service

We use the newsletter function offered by Hubspot. In the following, we inform you about our newsletter as well as the registration, mailing and evaluation procedure and inform you about your rights of objection. If you subscribe to our newsletter, you agree to receive the newsletter and you agree to the described procedure. Newsletter content: We send newsletters, e-mails and other electronic notifications, e.g. whitepapers, with promotional information (hereinafter "newsletter") only on the basis of the recipient's consent or on the basis of legal permission. If we specifically describe individual newsletters as part of the registration process, this description is decisive for the consent of a newsletter subscriber. If no separate description is provided, our newsletters will contain information about our products, offers and promotions as well as information about our company. Double-Opt-In: The registration for our newsletter takes place in the so-called doubleopt-in procedure. This means that after you have registered for the newsletter, we will send you an e-mail in which we ask you to confirm your registration. This confirmation serves to ensure that only persons who have access to the specified email address register for our newsletter. We log the registrations to the newsletter in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Changes to your data stored with the newsletter service provider are also logged. According to its own information, Hubspot uses the data to optimize or improve its own services. However, the newsletter service provider does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties. To register for the newsletter, it is sufficient to enter your e-mail address. Optionally,
we ask you to provide a first and last name, company, telephone number, for the purpose of personal address in the newsletter. The newsletters contain a so-called web beacon, i.e. a pixel-sized file that is retrieved from Hubspot's server when the newsletter is opened. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are collected. This information is used for the technical improvement of the services based on the technical data or the target groups and your reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. Statistical surveys also include determining whether  newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. The sending of the newsletter and the measurement of success are based on the consent of the recipients according to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR, Art. 7 GDPR in conjunction with § 7 para. 2 No. 3 UWG or on the basis of the legal permission according to § 7 para. 3 UWG. The logging of the registration process is based on our legitimate interests pursuant to Art. 6 para 1 sentence 1 lit. f GDPR and serves as proof of consent to receive the newsletter. You can unsubscribe from receiving our newsletter at any time, i.e. withdraw your consent. You will find a link to cancel the newsletter at the end of each newsletter. If users have only subscribed to the newsletter and have cancelled this subscription, their personal data will be deleted.

 

More information

We endeavor to store your personal data by taking all technical and organizational possibilities so that they are not accessible to third parties. When communicating by e-mail, complete data security cannot be guaranteed, we recommend that you send confidential information by post. The employees and the service companies commissioned by us are obliged to maintain confidentiality and to comply with the provisions of the Federal Data Protection Act and other professional data protection regulations.