Machines should be regularly inspected and maintained over the long term. And this can also be done remotely: Our trained team of KUPER experts will inspect and maintain your system online. This enables you to demonstrably reduce machine downtime, because we intervene immediately when you need service and you can get back to production as soon as possible.
All you need is internet access and a PC. A virtual network provides us with safe, encrypted access to your KUPER machines. The whole thing works both with or without an industrial PC.
With an industrial PC we perform the remote maintenance via the popular, tried and true TeamViewer software. This can be set up easily without extensive IT know how. When you require service, just start TeamViewer and give our KUPER experts access.
Without an industrial PC we will use a so-called VPN connection, that is, a secure direct connection via your router, allowing our KUPER experts to connect to your machine. Our technician will set up this connection when the machine is set up, then you will have custom remote maintenance when you require service. Kuper flexible.